DelChester NARI Monthly Meeting

  • 22 Feb 2018
  • 6:00 PM - 8:00 PM
  • Media Rooms Inc, 20 Hagerty Blvd #5, West Chester, PA 19382

Registration


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DelChester NARI Monthly Meeting

Thursday, February 22, 2018

6:00 PM - 8:00 PM

Media Rooms Inc


Guest Speaker: David Lupberger - Remodel Force

Managing the Emotional Homeowner 

Managing emotional homeowners means managing expectations, and managing the process as well as the project. In this program, I review how to clear set project expectations, how to guide homeowners through the remodeling process, and how to implement specific strategies for managing homeowners during the remodeling process. Done properly, your customers become your biggest fans and best source of future referrals.  This course will help attendees:

  • Learn how to set clear expectations from the very first client meeting
  • Provide a sample paper trail to facilitate customer communication
  • Provide a framework to respond to customer warning signals
  • Take action to avert lawsuits and other serious problems



$25.00 - DelChester NARI Members

$35.00 - Non Members

Free - First Time Attendees *Prospective New Members Only*

REGISTER HERE

                                        The Voice of the Remodeling IndustryTM                                2017

1005 Pontiac Drive ~ Suite #351 ~ Drexel Hill ~ Pennsylvania ~ 19026

610.363.8001 ~ 866-448-8002 Fax


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